We know just how important your privacy is to you, so we’ve made privacy a priority in every aspect of our online operations. To protect your privacy, Lootah Foodeena follows global best practice for customers privacy and data protection. By using our Services, you agree to the handling of your Information in accordance with this Privacy Policy.


  1. Information that you provide by filling in forms on our website, including information provided at the time of registering to use our website and other co- registrations (e.g. social media logins), subscribing to our Services, posting material or requesting further services;
  2. Information you provide when you enter a subscription or promotion via our website, provide reviews, testimonials or feedback on our website;
  3. Information you provide us, or that we may collect from you, when you report an issue with our website;
  4. a record of correspondence if you contact us;
  5. general, aggregated, demographic and non-personal Information;
  6. if you download or use our mobile website, we may have access to details about your location and your mobile device, including a unique identifier for your device;
  7. details of transactions you carry out through our website and of the fulfilment of your orders;
  8. details about your computer, including but not limited to your IP address, operating system and browser type, as well as information about your general internet usage (e.g., by using technology that stores information on or gains access to your device, such as cookies, tracking pixels, web beacons, etc., (together, “Cookies”));
  9. your email address from a third party if you indicate that you have consented to that third party sharing your Information with us; and
  10. any other Information we consider necessary to enhance your experience on the Website.


We may use Information held about you in the following ways:

  1. to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
  2. to provide you with location-based services, such as advertising, search results and other personalized content;
  3. to carry out our obligations arising from any contracts entered into between you and another entity using our website or between you and us;
  4. to improve our Services and to deliver a better and more personalized service
  5. to ensure that content from our Website is presented in the most effective manner for you and the device you use to access our Website;
  6. to notify you about changes to our Services;
  7. for any other reason which we deem necessary to enhance your experience of the Website;


We maintain commercially reasonable technical, administrative, and physical safeguards to ensure your Information is treated securely and in accordance with this Privacy Policy, and to protect against unauthorized access or alteration to, disclosure, or destruction of your Information. We may use encryption technology to secure your Information during transmission to our Website as well as external firewall and on-host firewall technology to prevent network level attacks. Only the authorized employees who need to know your Information in connection with the performance of the services is allowed to access this Information.

It is important for you to protect yourself against unauthorized access to your password and your devices used to access our Services. You are responsible for keeping your password confidential. Although we will do our best to protect your Information, we cannot guarantee the security of your Information transmitted to our Website and any transmission is at your own risk.


You are able to access and amend your information on your account and interactions with the Website to:

  1. up-to-date information regarding recent orders;
  2. identifiable information (including name, e-mail, password, communications and personalized advertising preferences);
  3. payment settings (including credit card information);
  4. e-mail notification settings;
  5. opt-out of receiving marketing communications by adjusting your customer communication preferences, through the unsubscribe link within the email communication. For mobile website, you need to adjust your notifications settings in the general section of your mobile.
  6. our system will place cookies when you login to our Website, to utilize all aspects e.g. collecting information on how to use the Site, pages you visit most often which allows us to provide you with targeted and relevant choices that enhance your Site experience. In case of disabling Cookies, it will affect how our Website works and you may not be able to access or use certain areas of our Website or in its full functionality.
  7. we may retain a copy of your Information for compliance reasons.


We will post the current version of this Privacy Policy on the Website and such change will be effective upon posting on the Website or upon the date designated as the “effective date”. We may e-mail our notices and conditions, but we encourage you to check our Website frequently to see recent changes.

The continues use of the Website following any such change constitutes your agreement to this Privacy Policy as so modified.


For any concern, please contact us through our direct number by calling or whatsapp message @ +971 552121304 or email us @